ITIL v3


MetaPM ITIL v3 foundation courses are run over three days with the ITIL v3 foundation exam run on the fourth morning. Learn the principles of the ITIL methodology and how to apply them into real life practice within your organisation.

ITIL v3 is the latest version of the ITIL foundation certification course. The ITIL v3 foundation certification provides a solid grounding in service management principles. It focuses on knowledge and understanding of key ITIL methodolgies and concepts, terminology and processes.

The MetaPM ITIL v3 Foundation certification is an excellent course for those who wish to understand the ITIL framework and how it can be applied to enhance the quality of Information Technology service management within an organisation.


MetaPM ITIL v3 Foundation Courses & Exam



The ITIL v3 Foundation course is specifically designed for anyone working in IT wanting to gain knowledge in IT Service Management Best Practice. Our ITIL training teaches essentials of IT Infrastructure Library (ITIL®) and helps you to understand how your organisation can benefit significantly by applying the ITIL principles to your work environment.


Who Should do the ITIL v3 Foundation Course


  • All levels of support personnel within an IT Service Delivery Organisation
  • IT Managers
  • Support Team Leaders
  • Service Desk Supervisors
  • Change Managers
  • Service Level Managers
  • Problem Managers
  • Operations Managers
  • Account Managers who interact between the business and IT